At Buildwise Property Ltd, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of information:

Personal details such as your name, email address, phone number, and address when you contact us or request a quote.

Project information related to your property or service enquiry.

Technical data such as IP address, browser type, and usage patterns collected automatically through cookies and analytics tools.

Communication records including emails, messages, and call logs for customer service and operational purposes.

How We Use Your Information

Your data is used to:

Respond to enquiries and provide quotes or services.

Manage bookings, projects, and customer relationships.

Improve our website, services, and user experience.

Send updates or promotional information (only if you have opted in).

Comply with legal obligations and maintain business records.

Data Sharing

We do not sell or rent your personal data. We may share information only with:

Trusted service providers who assist in delivering our services (e.g., payment processors, IT support).

Regulatory authorities when legally required. All third parties are required to maintain strict confidentiality and data protection standards.

Data Storage and Security

Your data is stored securely on encrypted systems and protected against unauthorised access, alteration, or disclosure. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of inaccurate or unnecessary data.

Withdraw consent for marketing communications.

Request data portability or object to certain processing activities.

To exercise these rights, please contact us at info@buildwiseproperty.co.uk.

Cookies

Our website uses cookies to enhance functionality and analyse traffic. You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date clearly stated.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: Buildwise Property Ltd 

Email: info@buildwiseproperty.co.uk